Public speaking can be intimidating, but it doesn’t have to be that way. I’ll share 3 simple tips you can use to immediately boost your public speaking and have the audience hanging on your every word.
Have you ever felt you could do much better in work and life if someone could guide you? When you’re faced with big decisions, would it be useful if there was someone who has lived it before and can provide you the pros and cons of the options before you?
If you’ve answered yes to the questions above, then you could benefit from mentorship. Continue reading How mentorship can increase your effectiveness
“Could you give me feedback on how I performed on the client management aspect of project?
What went well, what could be improved, and what should i stop doing.”
Asking for feedback is a standard in my professional tool belt. At the end of most projects, I ask my colleagues, managers and clients for feedback. Continue reading How to elicit effective feedback
Have you ever asked someone a question that they misinterpreted? You meant to ask about one thing, but they thought you were asking about something else, and the situation quickly got out of hand? In this article I’ll explain 7 tips that will help you ask better questions and as a result, get better answers. Additionally, I’ll introduce a simple framework you can apply to help you start asking effective questions. Continue reading The art of asking effective questions
Have you ever been in a conversation with someone who makes you feel inferior to them, but in an indirect manner? You understand the conversation based on the words being exchanged, but there seems to be something underneath the surface of the conversation that makes you feel as if there’s more to the conversation than just what’s being said. In this article, I will introduce you to an advanced communication skill that only a few people know well, and even fewer people know how to apply. Continue reading The secret to mastering communication
Difficult conversations. Maybe your boss yelled at you during a heated discussion; or your friend didn’t talk to you for a few weeks; maybe your brother decided to hang up the phone on you. Tough conversations are not to be avoided as they can cause more harm in the long run. Instead, learning to handle difficult conversations in a way that makes it most productive for yourself and the person you are talking to is a skill that will increase your social effectiveness (i.e. how well you communicate with others).
In this article I’ll review 7 tips that will help increase your fluency in having difficult conversations. Continue reading How to have difficult conversations
As a Salesforce consultant at Traction On Demand, the largest pure-play Salesforce Implementation firm in Canada, I’ve had the privilege of guiding some amazing software projects from start to finish. As with any complex implementation of software, one of the areas that contributes towards project success is the effectiveness of the training.
Continue reading How to conduct an effective training session
Set the Theme
It’s well known that good communication is the foundation of any successful relationship, whether it’s professional or personal. However, as important as the words you use, the body language you choose to express yourself silently screams louder. Thus it’s important to understand and use non-verbal communication effectively to express what you really mean and build better relationships. Continue reading Communicate effectively using non-verbal communication
Have you ever wondered:
“How do you influence others?”
“How are you influenced by others?”
“Is there a science behind it or is it an artistic skill to be honed?”
Influencing others isn’t luck or magic, according to Dr. Robert Cialdini. In his book, “Influence: The Psychology of Persuasion“, Dr. Cialdini describes six proven ways to effectively influence others. Most people find it difficult to explain why they made a particular decision. This article will summarize the six principles and allow you to identify the underlying factors that influence decisions. Continue reading How to effectively influence people